Privacy policy

Privacy Policy

Last updated: October 8, 2026

4KEEPS ("4keeps," "we," "us," or "our") operates the website 4keepsdigi.com, including all related information, content, features, tools, products, and services (the "Services"). Our store is powered by Shopify, which enables us to provide our products and services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, subscribe to our emails, or otherwise interact with 4keeps.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

  • Contact information: Name, email address, phone number, billing address, and shipping address.

  • Payment information: Payment method, transaction details, payment confirmation, and related billing information. Payments are processed through Shopify and its payment providers.

  • Order information: Products purchased, order history, shipping information, returns, and customer preferences.

  • Account information: Account details and preferences if you create a customer account.

  • Communications: Information you provide when contacting customer support or communicating with us.

  • Device information: IP address, browser type, device information, and other technical identifiers.

  • Website activity: Pages visited, products viewed, shopping cart activity, and interactions with our website.

We collect only the information reasonably necessary to operate, improve, and support our Services, subject to applicable law.

2. How We Collect Information

We may collect personal information:

  • Directly from you when you make a purchase, subscribe to emails, contact us, or provide information through our website.

  • Automatically through cookies, analytics, and similar technologies when you browse our website.

  • Through Shopify and other service providers that help us process payments, fulfill orders, operate our website, and provide customer support.

  • Through advertising or marketing partners, where applicable.

3. How We Use Your Information

We use personal information to:

Process and fulfill orders

Process payments, confirm purchases, arrange shipping, provide order updates, and manage returns or exchanges.

Provide customer support

Respond to inquiries, resolve issues, and communicate important information regarding your purchases.

Improve our website

Understand how customers interact with our website, improve functionality, and enhance the shopping experience.

Marketing and communications

Send product updates, new releases, promotions, and other marketing communications when permitted by law. You may unsubscribe from promotional emails at any time.

Security and fraud prevention

Protect our website, customers, and business from fraudulent transactions, unauthorized activity, and security threats.

Legal compliance

Comply with applicable laws, regulations, and lawful requests.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate our store, remember preferences, analyze website performance, and support marketing activities.

Some cookies are necessary for our website to function properly, while others may be used for analytics and advertising.

You may manage certain cookie preferences through your browser settings or privacy controls made available on our website.

Depending on your location, you may have additional rights regarding cookies and targeted advertising.

5. How We Share Personal Information

We may share personal information with trusted third parties when necessary to operate our business, including:

  • Shopify: Our e-commerce platform and related services.

  • Payment processors: To securely process purchases and payments.

  • Shipping and fulfillment providers: To prepare, ship, and deliver orders.

  • Technology and analytics providers: To maintain and improve website performance.

  • Marketing and advertising partners: To provide relevant marketing and advertising services, where applicable.

  • Legal authorities: When required by law or necessary to protect our legal rights.

We do not sell personal information for money. However, certain advertising or analytics activities may be considered a "sale" or "sharing" of personal information under applicable privacy laws.

Where required, customers may opt out of these activities.

6. Shopify and Third-Party Services

Our store is hosted by Shopify, which processes certain personal information to provide and improve its services.

Information collected through our website may be processed by Shopify and other authorized service providers, including providers located outside your country of residence.

For more information about Shopify's privacy practices, please visit:

https://www.shopify.com/legal/privacy/app-users

You can also learn more about Shopify's privacy tools at:

https://privacy.shopify.com/en

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of websites that we do not operate.

7. Email Marketing

If you subscribe to the 4keeps email list, we may send you communications about product launches, restocks, promotions, and brand updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Unsubscribing from marketing emails does not prevent us from sending necessary transactional communications, including order confirmations, shipping notifications, or customer service responses.

8. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Our store uses Shopify's security infrastructure and payment processing services.

However, no online system or method of electronic transmission is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Process and fulfill orders.

  • Maintain business and transaction records.

  • Provide customer support.

  • Comply with legal and tax obligations.

  • Resolve disputes and enforce our policies.

Retention periods may vary depending on the type of information and applicable legal requirements.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of certain personal information.

  • Request a copy of your personal information.

  • Opt out of certain targeted advertising or data-sharing activities.

  • Withdraw consent where processing is based on consent.

These rights may be subject to applicable exceptions and identity verification requirements.

To exercise your rights, please contact us at hello@4keepsdigi.com.

You may also access Shopify's privacy portal:

https://privacy.shopify.com/en

We will not discriminate against you for exercising your privacy rights.

11. California Privacy Rights

California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.

These may include rights to know, access, correct, or delete personal information, and to opt out of certain sales or sharing of personal information.

Where required by applicable law, we will honor recognized opt-out preference signals, including Global Privacy Control.

California residents may submit privacy-related requests by contacting:

hello@4keepsdigi.com

We may need to verify your identity before processing certain requests.

12. Children's Privacy

Our website and products are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided us with personal information, please contact us at hello@4keepsdigi.com so we can review the request and take appropriate action.

13. International Data Transfers

Personal information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with a revised "Last updated" date. We will provide additional notice where required by law.

15. Contact Us

For questions about this Privacy Policy, our privacy practices, or requests relating to your personal information, please contact us:

4KEEPS

Website: https://4keepsdigi.com

Email: hello@4keepsdigi.com

Location: California, United States